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From my own experience, I remember where the roots of the Finnish
communications giant Nokia lie: in
rubber boots, tyres and telephone cables. I remember the fresh smell
of rubber when a box of new boots was opened at home.
Much later, I worked in an office building
in Helsinki with a view of the Nokia Cable Factory from the windows
and its neon letters on the roof. One day I strained my eyes to see
what was happening on the roof: a man was running between the letters
with a shovel, dropping snow down on to the ground, with no safety
cord or belt to stop him from falling. Now it seems like a premonition
wireless Nokia, no cables. (Fortunately he didn't fall off!)
Information technology, familiar to the non-technically minded in
the form of mobile phones and computers hooked to the internet, is
an endless source of utopias and caveats.
My own experiences of mobile phones
and the internet are those of the average user. But there are many
ways of utilising the new technology. Studies of mobile phone use
among young people in Finland reveal ways of sending messages to friends
without paying anything, for instance by making the phone ring a certain
number of times. The information in text messages has also been condensed
to the extreme, as discussed in Tekstarimania ('Text-message
mania', see pages 78).
Over thirty per cent of the Finnish
population own mobile phones, and increasingly fewer young people
even consider getting an 'old-fashioned' land-line telephone. The
broadband connections of internet service providers make it unnecessary
to have an ordinary phone even for the world-wide-web. In the
Helsinki region Elisa plc, founded as the Helsinki Telephone Company
more than a hundred years ago, has a monopoly on land-phone lines.
Last autumn one of its executives stated perhaps without due
reflection that the company is no longer interested in small
customers using land-phone lines, because of the losses that they
generate. For me, this went against the grain, as I thought of a lonely
old lady whose connections with the world outside are perhaps restricted
to just her telephone.
Despite our technology hubris, Finland's
so-called information society includes large groups of people who
still remain outsiders because they lack the money or the necessary
skills the poor, the aged, the ill and many people in the outlying
regions where non-existent infrastructure makes the new technology
too costly. This could be compared to the situation in the developing
countries. A French study underlines how the vast majority of those
who benefit from the new technology belong to the world's affluent,
white, Western and male population.
Communication has become the ultimate buzzword, be it in the form
of e-mail, internet use, mobile phones, or meetings held in realtime
via satellite. I won't try to define concepts here, but to me communication
has an instrumental ring to it. It has the purpose of exchanging information
and opinions in order to arrive at some kind of solution, a business
agreement or political negotiation. This goal-oriented and 'official'
communication excludes a mixed and varied area that lies closer to
most of us; the domain of personal contact, exchanging news, gossip
and chatter.
Of course we still meet each other face
to face, over a coffee, beer or a glass of wine, and chat about things.
But the new technology does not support such a culture. E-mails are
usually bare messages of a few lines, not to mention the texts transmitted
by mobile phone. And the fear of phone bills stops most of us from
babbling on the mobile, at least me.
Chatter, however, is an important form
of expression in human culture. It is not just idle talk, but, as
sociologists would put it, 'social adhesive' maintaining relations
between people and even the structures of human communities. Modern-day
readers are delighted, interested and surprised by the abundance of
detail, comments, forms of address and expressions of emotion in old
letters.
But redundancy and abundance are lost
in instrumental communication, which leads me to my goal the
subject of literature. In a sense, all literature, even a poem of
a few words or a carefully crafted work of prose, is redundant from
the point of view of communication, because it contains details, moods
and depictions that are not necessary for any specific purpose. Regardless
of form or format, literature, and fiction in particular, serves
the 'culture of chatter'.
Literature does not need to excuse itself;
in an environment of communication that has grown fast and terse it
can be viewed from a new perspective. We can still rejoice in speech,
language and writing extending to the different layers of our mind
and imagination. CU!
Kristina Carlson
Editor-in-chief
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